Name: Unlocking the Power of Support Reports
Start: 2026-08-25T16:00:00-0500
End: 2026-08-25T16:20:00-0500

Welcome to the event schedule for SD Expo 2026! You’ll see all the talks and workshops available, and you can pick and choose across all tracks to create your own schedule for the event. Please reach out in #event-sd-expo in Slack if you have any questions!

Tip: Talks run 20 minutes and happen every half hour!

Unlocking the Power of Support Reports

Tuesday August 25, 2026 4:00pm - 4:20pm CDT

Room 313

Speakers

Andrew “Coach” Rios

Founder, Cityside Fiber / RIOS MGMT

Andrew is a technologist, runner, and passionate CX leader with 25 years of experience. He has played every position on a customer experience team and built world-class global support teams at startups and Fortune 100 companies such as Megapath, Fitbit, Cisco, and Turntide Technologies... Read More →

Tuesday August 25, 2026 4:00pm - 4:20pm CDT
Room 313 DePaul University - Lincoln Park Student Center, 2250 N Sheffield Ave, Chicago, IL, US, 60614

Room 313

Track Room 313, Management

Support Driven Expo 2026

Andrew “Coach” Rios

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Support Driven Expo 2026

Andrew “Coach” Rios

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