Welcome to the event schedule for SD Expo 2026! You’ll see all the talks and workshops available, and you can pick and choose across all tracks to create your own schedule for the event. Please reach out in #event-sd-expo in Slack if you have any questions!
Tip: Talks run 20 minutes and happen every half hour!
Sign up or log in to add sessions to your schedule and sync them to your phone or calendar.
Support sits on some of the clearest signals of whether a customer will renew, expand, or churn, but that data rarely reaches the people making those kinds of decisions. Let’s compare how people are surfacing what they see in tickets and conversations to the parts of the business that act on it daily.
Tuesday August 25, 2026 2:00pm - 2:20pm CDT Room 380DePaul University - Lincoln Park Student Center, 2250 N Sheffield Ave, Chicago, IL, US, 60614
