Welcome to the event schedule for SD Expo 2026! You’ll see all the talks and workshops available, and you can pick and choose across all tracks to create your own schedule for the event. Please reach out in #event-sd-expo in Slack if you have any questions!
Tip: Talks run 20 minutes and happen every half hour!
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There's a lot of interest and success in using AI for self-service and assisted support, but AI has plenty of potential for Support Ops too. We will share experiments and use cases so we can all benefit from the wisdom of the crowd.
Tuesday August 25, 2026 1:30pm - 1:50pm CDT Room 380DePaul University - Lincoln Park Student Center, 2250 N Sheffield Ave, Chicago, IL, US, 60614
